In one line: Earning trust through reliable actions, and being loyal to the team so the team is loyal back.
Part of the Character cluster of the Engineering Leadership Capabilities.
What it means
Trust is built by small kept promises and lost by small broken ones. Leaders who invest in making the people around them succeed find that loyalty flows back toward them and toward the shared goal.
What it looks like
- Giving credit publicly and taking blame privately
- Protecting the team’s time from churn
- Following through on what you said you would do for a direct report