In one line: Culture is the deep, slow-changing set of shared assumptions, values and norms that shape how a group behaves. Climate is how it feels to work there right now. Leaders shape climate directly and culture only over time.

Core idea

The two words are often used interchangeably, but the distinction is useful for anyone trying to change an organization.

CultureClimate
What it isshared assumptions, values, norms, traditionsshared perceptions of the work environment
Visibilitylargely hidden, taken for grantedfelt and measurable
Time scaleyears to decadesweeks to months
Who shapes itfounders, history, many leaders over timethe current leader, especially local leaders
Example signalstraditions, rituals, stories, unwritten rulescommunication, trust, recognition, morale

Because culture is hard to change directly, change leaders who focus only on culture get discouraged. Climate offers a more definable, measurable lever, and sustained changes in climate gradually shift culture.

How it works

  • Culture’s components: values (what matters), norms (informal rules about communication, dress, work habits and behavior), and traditions (celebrations, awards, rituals that show what is held in esteem).
  • Healthy climates have clear direction, open communication, trust, recognition, fair treatment and support. Toxic climates show the opposite.
  • Many climates, one culture. A large organization contains many local climates. Too many divergent ones can fracture the shared culture.
  • Middle leaders are the conduits. Top leaders set the standard, but middle and front-line leaders actually transmit culture and climate to their teams. It only sticks if those leaders believe in it.

In practice

A common observation is that a company’s stated values are lived far better in some departments than others, and that the difference is local leadership. Culture can also grow from the bottom up. When a corporate decision removes something that held a team together (say, a long weekly meeting where everyone shared problems and successes), the team may recreate it informally, through peer emails or self-organized gatherings. That kind of bottom-up culture is usually more genuine than top-down programs, much like intrinsic versus extrinsic motivation.

Questions to ask yourself

  • How would I describe my organization’s culture in three words, and my team’s climate?
  • Who is accountable for climate on my team? (Probably me.)
  • Which tradition or norm holds my team together, and is anything threatening it?

Connections

Sources

[1]
E. H. Schein, “Uncovering the Levels of Culture,” in Organizational Culture and Leadership, 2nd ed., San Francisco, CA, USA: Jossey-Bass, 1997, pp. 16–27.